Forum Discussion
Cannot Connect to the Internet Using Mobile Data
Hi,
I've been using WIFI for my internet connection on the mobile phone for a while now but unfortunately I have recently had to cancel my WIFI provision and now I'm relying just on mobile data.
I'm basically unable to connect to the internet in the main however sometimes I can get a connection but it is very slow and intermittent (unusable).
There is coverage in my area and no current outages so I'm wondering if Smarty doesn't have a "strong" signal where I live and I need to change provider? It could be that I haven't set the connection up properly though (or some other setting) so I'm asking for any hints or tips anyone can provide.
Thanks in advance.
D
1 Reply
- MSFSMARTY Guru30-01-2026
DitchSpence Are you able to use mobile data in other places outside your home? If so, it sounds like the signal in your home is just not good enough - maybe due to structure e.g. metal beams.