Forum Discussion

RajanBha_842119's avatar
RajanBha_842119
SMARTY Enquirer
08-05-2024

Cannot add to my Group Account

Trying to bring over 3 numbers from EE to Smarty. Wish I had never started. Owner SIM and Group SIM both show awaiting number and no way to add another SIM to the group. No way to cancel the whole thing and go somewhere else? What a disaster ...

2 Replies

  • GarethD_625's avatar
    GarethD_625
    SMARTY Pioneer
    26-06-2024

    I'm having the same issue. It let me add my wife but I'm also trying to sign my kids up. Why cant I do them all together?

  • JJP2RidesAgain's avatar
    JJP2RidesAgain
    SMARTY Centurion
    08-05-2024

    I have replied to your other thread.

    To be frank, you are jumping the gun, be patient, your numbers should port today or tomorrow. 

    By the way, this is the Smarty Community Forum, we are customers like you, we do not work for Smarty.