Forum Discussion

Stephan_2027682's avatar
Stephan_2027682
SMARTY Rookie
21-08-2023

Cancel sim card

How do I cancel the monthly sim?

4 Replies

  • GeorgeS_2340013's avatar
    GeorgeS_2340013
    SMARTY Pioneer
    25-06-2024

    I don't need the smarty sim you are sending me I want to cancel 

  • Muhamma_1285615's avatar
    Muhamma_1285615
    SMARTY Pioneer
    16-09-2023

    Want to finished my plain and sim contract 

    • JJP2's avatar
      JJP2
      SMARTY Pro-coach
      16-09-2023

      As I already posted :

      Turn off auto renew on your payments.  This will put your account on pause. 

      If you don’t re-activate your SIM / payments for six months, then your Smarty  account will be closed.

      NOTE : If you plan to port your number to another network, make sure you have an active SIM with Smarty - You cannot port numbers between networks if the number you wish to port is not active and in service.

  • JJP2's avatar
    JJP2
    SMARTY Pro-coach
    21-08-2023

    Turn off auto renew on your payments.  This will put your account on pause. 

    If you don’t re-activate your SIM / payments for six months, then your Smarty  account will be closed.

    NOTE : If you plan to port your number to another network, make sure you have an active SIM with Smarty - You cannot port numbers between networks if the number you wish to port is not active and in service.