Forum Discussion
cancel data sim
My mobile phone sim arrived & working fine. my data sim for my router i need to cancel that just now. The £18 has been taken from my account,so can this be returned to me,thank you.
jamesbi_3142579 Yes, that's what I understood from your post. So when you ask for a refund, it's for a sim that you paid for but have not activated - have you made that clear and also are you within 14 days as that is an automatic cooling off period?
I could not make this any clearer for a child to understand time will be running low on any cooling off period but maybe that`s how they operate taking our money.😫
jamesbi_3142579 If you take that rude and ungracious stance towards people who are trying to assist you, then goodness knows how you treat those whom you perceive are not trying to help you! Perhaps only children will understand you!
Good luck with getting help with that attitude.
