Forum Discussion
cancel data sim
jamesbi_3142579 That's a bit unfortunate. Presumably ll is well with the standard plan in your phone.
Presumably Smarty can see that you have never activated the data sim, so it shouldn't be a problem. Are you sure it's not just that it is taking them a while to process a refund - did they even refuse one?
I have activated my sim for my mobile it is the data sim that i have not activated & i won`t be either.
jamesbi_3142579 If you take that rude and ungracious stance towards people who are trying to assist you, then goodness knows how you treat those whom you perceive are not trying to help you! Perhaps only children will understand you!
Good luck with getting help with that attitude.
I could not make this any clearer for a child to understand time will be running low on any cooling off period but maybe that`s how they operate taking our money.😫
jamesbi_3142579 Yes, that's what I understood from your post. So when you ask for a refund, it's for a sim that you paid for but have not activated - have you made that clear and also are you within 14 days as that is an automatic cooling off period?
