Forum Discussion
cancel data sim
jamesbi_3142579 Having staff answering phones is a more costly exercise and that is why Smarty do not do it.
Ok fine i won`t be here long then.
jamesbi_3142579 That's a bit unfortunate. Presumably ll is well with the standard plan in your phone.
Presumably Smarty can see that you have never activated the data sim, so it shouldn't be a problem. Are you sure it's not just that it is taking them a while to process a refund - did they even refuse one?
I have activated my sim for my mobile it is the data sim that i have not activated & i won`t be either.
jamesbi_3142579 Yes, that's what I understood from your post. So when you ask for a refund, it's for a sim that you paid for but have not activated - have you made that clear and also are you within 14 days as that is an automatic cooling off period?
