Forum Discussion

JennCom_2565470's avatar
JennCom_2565470
SMARTY Maverick
24-03-2025
Solved

Calls I didn't make?

I have dual sim phone with Tesco & Smarty sims. As I'm out of the country I've disabled Smarty sim to avoid roaming charges. But my call history shows 80+ minutes of calls, to myself, in last few days (inclusive minutes so no charge). Any ideas how or why this has happened? 

  • JennCom_2565470's avatar
    28-03-2025

    Mystery solved. I have call forwarding switched on so it's my smarty sim rerouting calls to my tesco sim. 

    Thanks  MSF & SmartyTrousers for your assistance. Much appreciated 😁

5 Replies

  • MSF's avatar
    MSF
    SMARTY Guru
    25-03-2025

    JennCom_2565470  Just to be clear.......Your Smarty dashboard shows you making calls FROM your Smarty number TO your Smarty number?

    • JennCom_2565470's avatar
      JennCom_2565470
      SMARTY Maverick
      28-03-2025

      Mystery solved. I have call forwarding switched on so it's my smarty sim rerouting calls to my tesco sim. 

      Thanks  MSF & SmartyTrousers for your assistance. Much appreciated 😁

  • SmartyTrousers's avatar
    SmartyTrousers
    SMARTY Centurion
    24-03-2025

    JennCom_2565470 Could it be when people have left you voicemails? I think that would technically count as you forwarding the call, which would be charged as if you'd made the call yourself.

    • JennCom_2565470's avatar
      JennCom_2565470
      SMARTY Maverick
      24-03-2025

      That could be it i guess, although once call was 40 minutes which seems long for a voicemail?

      I'll check voicemail when I get back to the UK. Thanks for th

      • SmartyTrousers's avatar
        SmartyTrousers
        SMARTY Centurion
        24-03-2025

        JennCom_2565470 Hmm.. maybe it's something else in that case, as I would expect the maximum possible voicemail message length to be way shorter than 40 minutes.