Forum Discussion

Anthony_1483807's avatar
Anthony_1483807
SMARTY Pioneer
04-03-2025

Calling a French landline

Hi 

I  need to call a French land-line from my UK mobile but I am unable to connect. 

I  have completed the one off change and have been able to roam before and I am using the 0033 French dialing code. 

Any help would be appreciated  

Tony 

4 Replies

  • Stephen_3192485's avatar
    Stephen_3192485
    SMARTY Pioneer
    07-03-2025

    Are you using your UK mobile from within France to call the French landline? If so surely this would be covered by EU roaming. 

    • Rebekah_150's avatar
      Rebekah_150
      Team SMARTY
      08-03-2025

      Thats right Stephen_3192485,  if they are in the EU it will included if they are in the UK they will need an out-of-plan add-on 

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    06-03-2025

    Hi Anthony_1483807,

    MSF Is correct you will need to purchase an out of plan add-on to use that service. 

  • MSF's avatar
    MSF
    SMARTY Guru
    05-03-2025

    Anthony_1483807  Do you have credit to pay for this International call? This is not roaming because you are still in the UK from the way your post reads.