Forum Discussion
JohnRai_2438479
14-01-2024SMARTY Pioneer
Buying data add on before data plan runs out without losing service (while roaming)
With a new Smarty account, I purchased a 2 GB data only SIM for £5. Worked fine in the UK then I travelled to France, where it continued to work great. When the 2 GB was down just below 1 GB, I p...
MSF
15-01-2024SMARTY Guru
JohnRai_2438479 Certainly, the suggestion is that you should have been able to use the extra data - Price Guide p18 suggests that.
Could it simply have been that service was down on a local mast - or that you were travelling between two masts and lost service - or that you went from one network to another (that often happens abroad)?