Forum Discussion

hamm3rt1me's avatar
hamm3rt1me
SMARTY Pioneer
27-07-2026

Block outgoing international calls

Hello - I have my mother on my group plan, and I need to block her from being able to call international numbers.  I had this facility on O2 and it saved me literally hundreds ...

2 Replies

  • hamm3rt1me's avatar
    hamm3rt1me
    SMARTY Pioneer
    27-07-2026

    Thanks!  I actually just tried it myself earlier, I'm also on that group plan, and got the message.

    That's perfect, no chance of a large bill as has happened in the past!

     

  • MSF's avatar
    MSF
    SMARTY Guru
    27-07-2026

    hamm3rt1me​ If there is no add-on credit on her account, she won't be able to make any such calls.

    Smarty is not like O2 in that it does not offer any credit to be billed later on. You pay for a Smarty plan up front and that gives UK calls & texts plus internet as per the plan. If you want any out of plan usage, then you need to purchas add on credit to pay for it.

    There should be no issue for your mother - she should get a message saying that service is not available if she dials outside the Uk.