Forum Discussion

DanielD_2707295's avatar
DanielD_2707295
SMARTY Pioneer
09-10-2026

Belgium Connectivity….

I’m a very happy Smarty user until… I cross the boarder into Belgium. Both of my SIM cards maintain network comms/signal bars on my iPhone & iPad but data vanishes. APN details are correct but zero data, it’s as though roaming has been switched off… As soon as I cross the boarder back to France… full data is back.

Does anyone have any ideas?

1 Reply

  • ZenovA's avatar
    ZenovA
    SMARTY Spark
    09-10-2026

    DanielD_2707295​ You already set your APN, turned on data roaming, and works in France, but doesn't work in Belgium even when you have signal there. I think you should just talk to customer support and have them figure out what's wrong.