Forum Discussion
"Awaiting number" for a SIM card I just bought in store that came with a number?
Hi I just activated the SIM I bought in the Coop and my account just says "awaiting number" and from the email I got it appears as though they're posting me a different SIM?
I paid for this SIM card in store so I didn't have to wait.
Really bad first experience.
5 Replies
Also my phone just says "No service"
It sounds like instead of activating the SIM you got from the shop, you've accidentally ordered another one and paid for a plan on it.
Your shop bought SIM will continue to show No Service, as you have not in fact activated it.
At this stage I would just wait for the one you've just ordered to come through the post.
No this is not my fault, I went to smarty.co.uk/activate, entered the SIM number, clicked Continue, chose my plan, created my account, and paid.
It's impossible to get wrong. The system is broken.
