Forum Discussion
[Announcement] BIG NEWS: You can now text shortcodes! 🎉
Buckbam Are you sure that you cannot receive the reminder text?
If Smarty did introduce the system, would they be included in a Smarty plan? If not, would you pay to send a text twice a day?
How does your diabetes nurse deal with patients who cannot manage. or don't have, a mobile phone?
Hi yes I can receive the messages but can't reply with my BP readings, I have to write them down and give them to her at next appointment.
If I could send readings she can monitor BP better.
Buckbam Yes, but if you have a record of those readings, you can monitor them yourself; I assume that the nurse gave you the ideal levels she is hoping to see.
You are missing the point my BP is high and was needing to be monitored daily so sending them to her via short messages was quicker but not with smarty,
Buckbam Which brings us back to the question of how does she deal with this when a patient either does not have a mobile phone or else cannot use one to text? Perhaps she can arrange for you to phone and leave details of your readings.
Before you come back on this, I know it's not what you want but at least it's a way getting around the problem without further raising your BP.
We can only assume that there is some cost involved in Smarty supporting short code texts and that they are not seeing enough people leave to justify paying the necessary costs to keep them as customers..
