Forum Discussion
Account paused
Today 01/03/24 is my monthly renewal date. I've just checked the dashboard and it says my plan has been paused. I haven't paused it, does anyone know how to unpause my plan?
@Trunks Assuming that you still have service on your device, then I suspect it's just a glitch in the system.
If you have been on a special offer plan then I don't see any reason why it should mess that up - you could challenge them in any case if you did not get the same as was promised.
Concern was raised when I hadn't recieved an receipt from PayPal, I checked my PayPal account and no money has been taken yet. Until it is, I'll be concerned things may stop working.
