Forum Discussion
Account closed
My daughter’s smarty account has just closed for no reason. How does she get it back?
Hi - sorry to hear this. Have you reached out to SMARTY customer service?
Contact us - FAQ | SMARTY
On this link you should see a chat bubble - please select this & get started.
By the way, I have noticed on the night before my plan is due to reset, my account will sometimes say my plan has been paused. I think this is just to stop one from changing their plan whilst the process of a plan reset is taking place.
I hope this helps. Best of luck with getting the answer you need.
