Forum Discussion
TimBark_2582435
20-01-2026SMARTY Rookie
43gb of data in 2 hours
My daughters phone has ran out of data yesterday saying she used 43gb of data in 2 hours while not doing much.
she barely uses 1/2gb a day for the past year and apparently 43gb after coming out of school.
is there a customer care number that’s available to find out why this happened.
1 Reply
- NathanSMARTY Moderator20-01-2026
Hello, We can only tell you the total data used. We are unable to identify why or what used the data, The best option for investigating this is on the device settings. If you would like to contact the team you can reach them here from 8am-8pm: Contact us - FAQ | SMARTY