Poor signal after port
Hi all, Today I ported over from Plusnet/EE to Smarty, but am most unimpressed so far. I have gone form having full signal to one bar all day, and had mixed messages via customer service as to if my port is still happening, or there is a problem. I was told that after 5pm it would all work but thats not happened. Can someone offer any advice here? If this keeps up I will likely be switching to another network early next week, as I am currently without any meaningful phone service and data does not work in an area that usually is very good. Thanks.Solved19KViews0likes21CommentsAppalling Signal
I'm afraid after only a week I will be leaving Smarty. The bundle value seems fantastic but I can see why it's so cheap. It can't be used due to the dreadful signal availability. I live in South Cumbria. At home the signal checker says good 4g indoors and outside. I only get 1 bar and very slow speeds. The phone is defaulting to WiFi calling as the signal is so poor. Went to Kendal yesterday, no signal in the centre of town. Half a mile out I got only h+ which was also unusable. Retail park further out, 1 bar and slow 4g Today I've been in various places in a 20 mile radius of home. Consistently the signal has been 1 bar or nonexistent. No it's not my handset. I moved from Vodafone due to price but had no signal issues. It is a rural area but the checker is not telling the truth. It's so bad I'm going to write off what I paid for a month and go to another provider.2.1KViews1like3Comments