No connection for 5 days!
For almost a week I've had NO service whatsoever and when I check, the explanation is "We're fixing an issue in your area. Please keep checking back" Does anyone else have this problem (I'm in North Liverpool). It's not good enough. At the very least, I should be offered a week's credit for lack of service that's been paid for.
New SIM not working
I have transferred my old number to the new SIM card. I inserted the card into my phone, it was activated, and I received the confirmation email. At first, I was able to connect to the internet, but I could make or receive phone calls and texts. I switched off my phone hoping that this would resolve the issue, but now I'm not able to connect to the internet either. My phone recognises that the SIM belongs to SMARTY, but it says "No connection". I've been trying to resolve the issue following the videos, I've edited the Access Point names, I tried all the suggested hacks, and it still doesn't work. HELP, please!!!