Smarty is down
It's been almost 3 weeks now since Smarty went down in Hartlepool with no warning. No mobile data at all. I've used the chat many times, spoken to agents who were of no help, and even made an official complaint which has been ignored. They say it's for maintenance but what maintenance takes 3 weeks? I bought a sim for a different provider now, as I don't think Smarty is going to work in this area again. Apart from no service, I am most disappointed at the lack of customer service. They really couldn't care less about the situation.
silent voicemail
my voicemails used to work fine yk "welcome to ur voicemail u have one new message from 07...." then then message plays and now when i try to use it I ring it and it's just complete utter silence. nothing. idk if the voicemails I'm recieving are silent either but it's literally nothing and it's very frustrating because I'm trying to go to uni and what if they are calling about something important?? how the hell do I fix this please 🙏