Text message problem
After transfered to Smarty, I could call, surface internet, but could not receive text message. Smarty CS staff (Aakash) helps me to solve it in following steps: Option 1: Install Google Messages Go to the Google Play Store. Search for Google Messages and install it. Open the app and set it as your default SMS app. Tap your profile icon > Messages settings > Chat features. Turn Chat features off if they are enabled. Option 2: Use Samsung Messages but Disable RCS via Google Account (if previously enabled) If you had RCS enabled on another phone or app, you can deregister it here: Enter your phone number and verify via SMS. I used option1 and solve the problem. He is really helpful and know the technical matter. Thanks
Voicemail notification texts
I was with EE, when I received a voicemail, I would receive a text with the callers number. The text would show the name of the caller if they were in my contact list. Smarty just send a text with Smarty's voicemail number. Please could Smarty change the notification text to show the callers number. I know the voicemail headers include the number but this does not really help me identify the caller (or tap #).