High Data Usage
My sister-in-law signed up with Smarty's 40GB data plan 14 days ago and she is a very light data user and yet the Smarty App states she has used 34GB of her allowance. Fortunately she is using a TP-Link 4G Router which independently records the data used. I will be paying her a visit soon to examine the Router info, her devices and general setup. For now I am suspicious as to the validity of the data usage Smarty reports via their App. Call back in a week for an update.
Inbound call logs
How can I access my incoming call logs for a specific billing cycle? I need to review my call history for the past month and I'm not sure how to access it. I have checked the 'Usage history' page (/dashboard/usage-history/{date}/voice/0), but it only covers outbound calls. What steps do I need to follow to access this information and what information do I need to provide to my service provider to obtain these logs? I would appreciate any guidance or recommendations from the SMARTY Community on this matter. Thank you in advance for your help!
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I am a 75 pensioner at the end of 2020 I had to undergo emergency surgery to relive pressure on my brain pressure from a cyst miss diagnosed sinus infection I have two phones a smart phone and a simple phone my wife also has a smart phone. We have these in case an emergency call needs to be made in case we lose connection on the now ViOP connection we have instead of the standard land line. The ViOP connection can be lost if broadband goes' down or Electricity Failure. I tried to or three sims on line but this was denied I even tried on a customer service conversation which also denied this possibility but the conversation with the message that it was easy to join SARTY MOBILE. I bought 3 sims from Argos in an attempt to resolve my problem in my attempt to resolve my problem. I told by customer service "It was easy to join SARTY MOBILE." Far from it the web are a maze not very intuitive in try to register my bought sims alongside the PAC numbers I have now been sent 4 sims in the post trying to set up a group of the three phones seem to be not very intuitive also. Have to go now feeling fatigue now not good for me. Thanks' All.
Why not Up your game @Smarty. physical SIM cards to eSIMs be introduced to Smarty's serv
In the vibrant landscape of telecommunications, the potential adoption of eSIM technology by Smarty heralds a new era of convenience, security, and environmental stewardship. This leap forward promises seamless carrier switching, allowing users to effortlessly navigate between networks, a boon for international travelers and those desiring the utmost flexibility in their connectivity. The eSIM technology also introduces the capability to house multiple phone numbers on a single device, blending personal and professional worlds with unprecedented ease. Such a feature is invaluable for the modern user, who navigates diverse roles requiring distinct communication channels. Moreover, eSIMs stand as pillars of sustainability in the digital age, eliminating the need for plastic SIM cards and their accompanying waste. This shift not only reflects a commitment to innovation but also to ecological responsibility, aligning with broader global efforts to reduce environmental impact. Security is enhanced with eSIMs; their embedded nature offers robust protection against physical threats, coupled with the ability to remotely manage and secure devices. This provides users with peace of mind, knowing their digital identity is safeguarded. As we edge closer to widespread 5G adoption, eSIM technology positions Smarty at the forefront of the telecommunications revolution, ensuring readiness for the next wave of network evolution. This strategic move not only promises to enrich the user experience but also solidifies Smarty's role as a forward-thinking provider in a competitive landscape.
