[IMPORTANT] App and Web Login Verification main thread
Hi Everyone, Thank you for letting us know regarding your experience with the current MFA setup. Following your feedback we have made some changes and they should be live now. Please make sure to setup your device or browser as 'Trusted' in order to avoid session timeout. Let us know if you are still prompted to enter and verify you account details every time you open SMARTY app or the website. Thank you! P.S. Recent topics regarding this subject will be gradually merged with this main thread.14KViews3likes23CommentsSMARTY app notification - how to view and clear?
Today I’ve had an app notification from the SMARTY app. I saw it briefly and now I have a 1 next to the app showing me it’s there…but as far as I can see there isn’t a way to view it or clear it? Anyone else had the same experience, or know how to access this in the app? The app is iPhone, on the latest version of IOSSolved6.3KViews0likes5Comments[Feedback] Parental Controls - seeking feedback and ideas for the SMARTY app
Hello SMARTY Community, We always love to hear your input, and right now we are exploring ideas about helping parents to keep their children safe online. As with most potential online dangers, there are several risks such as: 1. Cyberbullying, Sexting - anything to do with how your children are spoken to online 2. Exposure to pornography, violent content - anything to do with content they see online 3. Privacy and scams - anything that involves your children's personal data being targeted by scammers Which one of these threats concerns you the most? How do you make sure your child can enjoy the internet safely? We look forward to hearing your opinions and suggestions. Thank you! Team SMARTY5.7KViews3likes5Comments- 5.3KViews0likes6Comments
Why not Up your game @Smarty. physical SIM cards to eSIMs be introduced to Smarty's serv
In the vibrant landscape of telecommunications, the potential adoption of eSIM technology by Smarty heralds a new era of convenience, security, and environmental stewardship. This leap forward promises seamless carrier switching, allowing users to effortlessly navigate between networks, a boon for international travelers and those desiring the utmost flexibility in their connectivity. The eSIM technology also introduces the capability to house multiple phone numbers on a single device, blending personal and professional worlds with unprecedented ease. Such a feature is invaluable for the modern user, who navigates diverse roles requiring distinct communication channels. Moreover, eSIMs stand as pillars of sustainability in the digital age, eliminating the need for plastic SIM cards and their accompanying waste. This shift not only reflects a commitment to innovation but also to ecological responsibility, aligning with broader global efforts to reduce environmental impact. Security is enhanced with eSIMs; their embedded nature offers robust protection against physical threats, coupled with the ability to remotely manage and secure devices. This provides users with peace of mind, knowing their digital identity is safeguarded. As we edge closer to widespread 5G adoption, eSIM technology positions Smarty at the forefront of the telecommunications revolution, ensuring readiness for the next wave of network evolution. This strategic move not only promises to enrich the user experience but also solidifies Smarty's role as a forward-thinking provider in a competitive landscape.4.8KViews1like6CommentsApp and Website login constantly asks for verification - never remembers trusted devices
Why is it that every time I access the website and/or app (Android Galaxy S23 Ultra) I am constantly nagged to enter a verification code (sent via email or text). This is especially annoying when using the phone app as it explicity it asks if I "trust this device". Why not just add biometric (fingerprint/face id) support and be done with it? Does anyone else have this issue?Solved4.8KViews1like7CommentsApp usage showing i text a random number...
My wife and I have both joined Smarty in the last two days. On both our accounts under usage it shows us texting a random number when we first inserted the sim card. Is this part of the registration process as when I Google the number we supposedly text, it's linked to Google Verification Spam Callers which is my concern. Has anyone else spotted this?4.6KViews0likes5Comments