Forum Discussion

6 Replies

  • Rebekah_150's avatar
    Rebekah_150
    Team SMARTY
    25-03-2023

    Hey  EddieKi_1951262 

    When you purchase a plan with us, it would display as a plan rather than a credit. On the landing page of your app, you should be able to see how much data you have left .

    • EddieKi_1951262's avatar
      EddieKi_1951262
      SMARTY Maverick
      30-03-2023

      I got sim out a shop not ordered the app just keep saying to check back. Is there a number I can txt or phone 

      • Chalkychap's avatar
        Chalkychap
        SMARTY Trendsetter
        30-03-2023

        SMARTY don't have a telephone helpline EddieKi_1951262.
        If you purchased your SMARTY SIM card from a retailer, they should be able to help you with any queries about your purchase. 

        Otherwise, you can get in-touch with SMARTY at https://smarty.co.uk/contact/. 

    • EddieKi_1951262's avatar
      EddieKi_1951262
      SMARTY Maverick
      30-03-2023

      app just keep saying to check back. Is there a number I can txt or phone 

       

       

      • MSF's avatar
        MSF
        SMARTY Guru
        30-03-2023

        You can email or have a web chat with Support Team, but you cannot text or call.