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Confuzzled · 11-08-2023

Hi,Here's the deal:I have a phone with two SIM cards in it.One is my shiny new SMARTY SIM, the other is with a different provider.I want to swap the phone numbers associated with each SIM so that I can have my main phone number on my SMARTY account, ...

Confuzzled · 12-08-2023

@MSFindeed. Outsourcing customer services to those whose mother tongue differs from that of the customer base will never be the optimal solution. It is, of course, the cheaper option, and allows firms' overpaid marketing execs to claim they have a fu...

Confuzzled · 12-08-2023

I think perhaps you may have misunderstood my OP, @JJP2 . I know I can port the number from my other provider to Smarty (as detailed at https://help.smarty.co.uk/en/articles/7019273-keeping-your-number); what I'm trying to determine is whether it's p...

Confuzzled · 12-08-2023

@MSFI did try using Smarty's webchat, but the bot was (as usual) less than useless, and the support team member the bot passed me onto had a grasp of the English language that was about the same as the bot's. Complete waste of time.If there's space i...

Confuzzled · 12-08-2023

Yes, that is clear, and it makes sense. Thanks, @MSF .The implication is that the number associated with the destination SIM for the incoming number is no longer available to port back to the original provider.It does, however, make me wonder whether...

Confuzzled · 12-08-2023

@JJP2 wrote:Your current Smarty SIM card has a number attached to it. This cannot be changed.Further complicating matters is that the number you wish to become your Smarty number is currently in use by another network. The only way to transfer number...

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Swapping the numbers of two SIM cards (is this possible?)

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Re: Swapping the numbers of two SIM cards (is this possible?)

Re: Swapping the numbers of two SIM cards (is this possible?)