Forum Discussion
Swapping the numbers of two SIM cards (is this possible?)
Your current Smarty SIM card has a number attached to it. This cannot be changed.
Further complicating matters is that the number you wish to become your Smarty number is currently in use by another network.
The only way to transfer numbers between networks is to port them from one network to another *on a fresh unused SIM card*
Ultimately, you will have to choose to maintain the status quo on environmental concerns, or. If it is more important to you to bring what you wish to be your main number to Smarty, then you will have to accept that you will need new tiny piece(s) of plastic, for your main and secondary numbers.
JJP2 wrote:Your current Smarty SIM card has a number attached to it. This cannot be changed.
Further complicating matters is that the number you wish to become your Smarty number is currently in use by another network.
The only way to transfer numbers between networks is to port them from one network to another *on a fresh unused SIM card*
Thanks, but that statement is contradicted by Smarty's own help: https://help.smarty.co.uk/en/articles/7019273-keeping-your-number which clearly shows that the number can be imported from another provider, and it doesn't mention the need to get another SIM.
I'm even more confuzzled than before!
To port numbers from one network to another, you need to obtain a PAC code and then give that to the network you wish to join.
When you port a number, it’s to a fresh un-used SIM card, it’s always been the case.Go ahead and raise a webchat with Smarty. If they can perform something that no other network does, come back and let us know.
Your confusion probably comes from the fact that you have massively over complicated what is a very simple process.JJP2 Can you clarify the bit about a fresh, unused sim please? Once you activate your smarty sim and buy a plan, you are allocated a number.
You then start the port process and the number you transfer in eventually replaces the allocated number on the sim.
That's what I recall from when I did it - admittedly a goodly time ago.
Yes, that’s what I call a fresh un-used SIM card. The OP wants to port a number onto a long standing used SIM card. If it is possible to port a number to a SIM card that has been used for a long time already, then I stand corrected. If this is possible, then of course all Confuzzled needs to do is request a PAC code from the other network, and then use his account dashboard to port the number from the other network to Smarty.
Confuzzled In an attempt to clarify:
The number that is to be ported must be currently active with another network. Once the port process starts, it is cut off from the old network. Once you activate a new sim with Smarty, it has a random phone number allocated upon activation. The ported- in number is then transferred and the random number deactivated.
Clear?....Like mud???? (Seriously, I hope it is a bit clearer)
Yes, that is clear, and it makes sense. Thanks, MSF .
The implication is that the number associated with the destination SIM for the incoming number is no longer available to port back to the original provider.
It does, however, make me wonder whether it's simply a matter of timing. If the transfers for both are effected simultaneously, might it then be possible for them to 'cross in the post', as it were?
Confuzzled "Ay, there's the rub" to quote Mr Shakespeare.
If they try to transfer a number onto a sim that is not fully activated, could that be a problem - would the computer explode in a cloud of smoke due to confusion😱?
I freely admit to not being an expert in the way the mobile industry does stuff, so I guess you can only ask the Support Team to explain.
