Forum Discussion
Why does my sim card show no number it states unknown
Sorry this is not the same as porting I'm using the new number from the SIM I was sent by SMARTY. I've tried resetting the network no cheese. I've waited for 24hrs for the system to resolve the issue itself ( as when porting) reset the network again just and no result it still says "unknown" number anyone any other ideas pls
Even though it shows unknown the SIM must be interacting since it downloaded 3.5GB to my tablet without it and deducted the data used from my allowance.
ianstra1100 Is the sim in an iPad then? You confirm it is working?
Sorry, but I don't understand why the number needs to show on the iPad.
When you check your account dashboard, does it show there?
Can't find the number on the dashboard but that could just be ignorance I'm very new to this system as you may have guessed
SIM is in the iPad but shows UNKNOWN against mobile data number
Internet access is fine so far
I have an app for phoning hence I need a Tel. No.
ianstra1100 When you log in to smarty.co.uk you should see 'Go to my Dashboard" in blue at top right hand corner - you can check your number there.
Did you purchase a standard smarty plan or data only? Just wondering if that could be a reason.
However, does the app call via a service that is provided? Should calls show as from your own number?
I've just realised that I need to check the number is present on the iPad because they are showing different aspects and whilst the phone is ok the iPad might not be. Will contact you later
