Forum Discussion
Why does my sim card show no number it states unknown
Similar problem new SIM card using new number NOT ported works with internet 3.5 GB Download ed ok registered with SMARTYapp and new number but shows in "general - mobile data number in iPad as unknown." 10 GB for £5 deal
ianstra1100 I'm not sure that I fully understand what you are saying here.
At a guess, I wonder if your device is showing the number originally allocated to the sim when you registered. It has not updated to the number you ported in from your previous network. A Network Reset in device Settings should cure it.
Sorry this is not the same as porting I'm using the new number from the SIM I was sent by SMARTY. I've tried resetting the network no cheese. I've waited for 24hrs for the system to resolve the issue itself ( as when porting) reset the network again just and no result it still says "unknown" number anyone any other ideas pls
Even though it shows unknown the SIM must be interacting since it downloaded 3.5GB to my tablet without it and deducted the data used from my allowance.
ianstra1100 Is the sim in an iPad then? You confirm it is working?
Sorry, but I don't understand why the number needs to show on the iPad.
When you check your account dashboard, does it show there?
