[We Value Your Feedback] Share Your Experience with Our Login and Authentication Process

I'm still in the process (activated my SIM, and waiting for my number to be ported) but one of the first things I wanted to do was to set up my password to my online account.  Although Google found me a page (probably from this forum) telling me to do this via Account Settings under Menu, there was nothing of the sort on my Menu.  I opened a Chat to try and find out how to access Account Settings, but apart from checking my security details, telling me how to request my number transfer (which I had already done) and suggesting that I should clear my cookies, I got nowhere;  it was only when the e-mail arrived to confirm that my SIM had been activated that a myriad of new options appeared under my Menu!  It might be a good idea if, when somebody clicks on "Forgotten Password" (the usual route to set or re-set one's password on most sites) the e-mail which it generates were to mention that until the SIM activation has been processed it will not be possible to set the password.

Also, when I signed up for this forum, I was told I would be sent an e-mail to confirm my joining and (AFAIR) to set up a password for the forum;  no such e-mail has ever arrived, but here I am, able to post regardless!