we just need to check its you, browser not remembered

[Lukefowler777]

last time i logged in i ticked the remember browser box, i was still asked to do 2 step verification when logging in this time, why?

[Strandloper]

@Lukefowler777, this topic has been answered a number of times by community members such as @JJP2 @ and@MSF in the last week.

To reiterate their postings, your signing in is due to 2 factor verification being active.  This is due to GDPR legislation. It is something we all have to accept (for better, or worse).

[Strandloper]

Here is a link to a recent post about verification  https://community.smarty.co.uk/t5/chats-hacks/site-continually-insists-on-verification-code-when-acc...