Forum Discussion

Rooster_No1's avatar
Rooster_No1
SMARTY Maverick
07-04-2023
Solved

VOLTE logo ?

OnePlus Nord CE 5g  (android 12) Just joined Smarty.... when I was on Three, my phone constantly displayed the VOLTE logo at the top of my phone next to the signal strength ... now it's absent ! Is...
OnePlus android volte
  • Chalkychap's avatar
    Chalkychap
    09-04-2023

    Customisation of icons in the system status bar, on Apple and Android handsets, requires setup in a network profile, which is used to enable/disable various features and options. 

    Some service providers can't/don't invest time & effort (money) into extensive customisation of network profiles, for a large number of handsets. I'm sure your VoLTE is working Rooster_No1, just missing a status icon in the status bar because SMARTY haven't got a customised network profile your handset.

  • WelshPaul's avatar
    WelshPaul
    11-04-2023

    All you need to do to find out if VoLTE is active and working is to make a call.

    While in a call, shoup you:

    • Drop back to 3G - VoLTE is NOT working
    • Remain connected to 4G or 5G - VoLTE IS working

    SIMPLES!!!

Rooster_No1's avatar
Rooster_No1
SMARTY Maverick
11-04-2023

Makes perfect sense Paul...  and yes, it does stay in 4g    !

Thanks

jassingh's avatar
jassingh
SMARTY Motivator
07-08-2023

Yeah I noticed the same happening with my OnePlus Nord - there was a VoLTE icon when I was trialing a 3 SIM in my phone, and also with my previous provider (Vodafone) but now the only way to determine it is on is to make a call with Wifi turned off or use the code to check the configuration to make sure it is definitely 'provisioned' on the phone. 

I guess for one thing, it probably gives me more space in my (already crowded) notifications bar.