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Very slow speeds.
I've recently moved to smarty using an unlimited data sim for our 4g router as we live fairly rural. We have direct line of sight to 4 masts. Initially the speeds were as expected of between 25 - ...
ColinAi_2512243 Have you completed a Network Status check? Could it be that there is ongoing work on your local Three network mast?
Smarty do make it perfectly clear that you should not rely on mobile data instead of broadband, so unfortunately you cannot complain on that score.
I've had a similar issue recently with a slow connection, but after checking the network status I discovered that they are currently doing upgrade work to fix an issue at the local mast. It's quite common at the moment, with the old 3G being turned off. So it's worth checking that first, before coming to any conclusions.
