04-25-2023 11:03 PM - last edited on 06-28-2023 04:52 PM by JodieB
04-26-2023 10:03 AM - edited 04-26-2023 10:05 AM
How long was it paused for @CahirMc_1941324?
If paused/not-used for more than 6-months, the plan is cancelled.
Have you looked at your SMARTY dashboard, to check if you can unpause your plan?
Do this online at https://smarty.co.uk/dashboard - use Account Settings > Manage Plan menu options.
i.e. https://smarty.co.uk/dashboard/settings/manage-plan.
04-26-2023 10:03 AM - edited 04-26-2023 10:05 AM
How long was it paused for @CahirMc_1941324?
If paused/not-used for more than 6-months, the plan is cancelled.
Have you looked at your SMARTY dashboard, to check if you can unpause your plan?
Do this online at https://smarty.co.uk/dashboard - use Account Settings > Manage Plan menu options.
i.e. https://smarty.co.uk/dashboard/settings/manage-plan.