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DanielD_1707217's avatar
DanielD_1707217
SMARTY Pioneer
03-05-2024

Re: [Network Issue] Service Update - Resolved

My data works, I can receive texts but i can not make outgoing calls, been more than a day and no response from help and while there is a "active" help I am unable to raise a new one and no one is even viewing the request for update and fix that i have sent.

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  • akis's avatar
    akis
    SMARTY Pioneer
    25-06-2025

    Same problem. Been happening on and off past few months. This morning I can not make ANY outgoing calls, after multiple reboots, SIM out and back in, SIM cleaned etc. The second SIM works fine. The SMARTY SIM does not work in the 2nd SIM slot either. Can receive calls and texts OK.

     

    If this problem is so old and SMARTY have not fixed it then I will leave SMARTY, there is no other solution.