Forum Discussion
HCarterSmith
23-04-2023SMARTY Pioneer
UK government emergency alert
I didn't get any alert today. I've got an S10 with OS 12 for Android. I've got the Emergency Alert Notification switched on in settings so i don't know why I and the rest of my family who also use Sm...
- 24-04-2023
Hi all,
Following the emergency alerts test on Sunday, we’ve been working with the government and have identified a technical issue that meant some of our customers didn’t receive the alert. This morning (24th of April) our engineers deployed a fix meaning there will be no issue with future alerts.
burnsbonzo
23-04-2023SMARTY Rookie
I have an iPhone 6s Plus and did not receive the alert. I was on 4g at the time. Any idea why?
Chalkychap
24-04-2023SMARTY Trendsetter
I guess the initial TEST didn't work as expected for all networks and handsets.
Probably be another test in due course, once the relevant parties have figured out why the initial test didn't go according to plan.