Forum Discussion
HCarterSmith
23-04-2023SMARTY Pioneer
UK government emergency alert
I didn't get any alert today. I've got an S10 with OS 12 for Android. I've got the Emergency Alert Notification switched on in settings so i don't know why I and the rest of my family who also use Sm...
- 24-04-2023
Hi all,
Following the emergency alerts test on Sunday, we’ve been working with the government and have identified a technical issue that meant some of our customers didn’t receive the alert. This morning (24th of April) our engineers deployed a fix meaning there will be no issue with future alerts.
will6789
23-04-2023SMARTY Pioneer
According to this twitter thread, the problem is that the Three network failed to repeat the alert over the full 20min period (like the other networks) and just sent it once meaning that the vast majority of devices didn't catch it.
JamesSmi_405477
23-04-2023SMARTY Maverick
Sounds about right.. They didn't give the right instructions to the core network tech people in Mumbai.