Forum Discussion
RickOsb_2110518
14-06-2023SMARTY Pioneer
Three 4g router says no sim with smarty sim in do the settings need changing
Hi do the settings need changini thought three and smarty were the same
MSF
14-06-2023SMARTY Guru
RickOsb_2110518 First thing to check is that the sim is showing as activated on the account dashboard. Also, if router says 'no sim', are you certain that it has been correctly inserted?
- RickOsb_211051814-06-2023SMARTY Pioneer
Hi sim works in a phone
light on router starts green then goes red but dashboard shows it used data
- JJP214-06-2023SMARTY Pro-coach
Just a thought :
MSF is spot on with his advice. I just wonder where you are trying to use the SIM ?
If, by chance, you are in the EU, you would need to change the APN to 'mob.asm.net' (without the ' quotes)
Consult your manual if you dont know how to do this.
- RickOsb_211051814-06-2023SMARTY Pioneer
Hi I’m in uk
- MSF14-06-2023SMARTY Guru
RickOsb_2110518 Did you check settings?
- RickOsb_211051814-06-2023SMARTY Pioneer
Hi I’m not at home so unable to do so till later