Forum Discussion
GerryCa_1759194
25-12-2022SMARTY Pioneer
Text message problem
I recently started using smarty, and I received my SIM with the new number, so I transfered my old number to here, but when I send a text, my new number shows up on the receiving phone, even though I...
- 28-12-2022
You may need to check the settings on your phone. It should show 'My Number' somewhere (depends if iPhone or Android) and you should change it to show the correct number.
It is sometimes incorrect as the phone picks up the number from the sim when you insert it - in this case it is possibly the number that came with the sim and it did not register when you transferred your own number over to the phone (because the sim didn't physically change).
Hope this helps.
Michael_1960413
17-04-2023SMARTY Pioneer
There is no option in setting to change my phone number it just says unknown
Christi_2214162
11-08-2023SMARTY Pioneer
I'm having the same problem as you having just moved over to smarty, my calls are going out on my old number but texts on the SIM card number and mine is showing as unknown too. Very confusing.
Mine is android.