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GerryCa_1759194's avatar
GerryCa_1759194
SMARTY Pioneer
25-12-2022
Solved

Text message problem

I recently started using smarty, and I received my SIM with the new number, so I transfered my old number to here, but when I send a text, my new number shows up on the receiving phone, even though I...
  • MSF's avatar
    28-12-2022

    You may need to check the settings on your phone. It should show 'My Number' somewhere (depends if iPhone or Android) and you should change it to show the correct number.

    It is sometimes incorrect as the phone picks up the number from the sim when you insert it - in this case it is possibly the number that came with the sim and it did not register when you transferred your own number over to the phone (because the sim didn't physically change).

    Hope this helps.