Forum Discussion
Strong 4g Signal - Poor Download Speeds
What vehicle are you travelling in ? If it’s a motor home or caravan, it could be acting as a faraday cage, which you probably haven’t considered.
Whst device are you using ? Are you trying to use smarty as a replacement for fixed line broadband, expecting to consume a lot of content.
Smarty isn’t a farce by any means - If it was, it wouldn’t still be in existence, people would have left it in droves of course !
To be frank, a lot of people who whinge and moan on this forum are suffering from ‘operator error’ !
At least you only have a thirty day term with Smarty, so you can easily move networks, whilst at the same time freeing up bandwidth for us customers who know what we are doing, appreciate a value for money mobile phone service for whet it is. We know we are paying for a Ford Fiesta, and accept that, whereas some of you are paying for a Ford Fiesta, but expect to get Ferrari levels of service !
Time to go sign that expensive two year contract !
Hi there,
Thanks for the reply, covered a lot of this on the post below.
I don't think it's a stretch to expect decent service regardless of price.
I was on Plusnet mobile for years before they closed down their mobile branch and they were excellent. Roughly the same price as Smarty.
My wife is with Talkmobile who are also as cheap and their service is also excellent.
Acknowledging terrible service with the excuse of cheaper prices is surely not the message you want to be sending about a company?
