Forum Discussion
GerardS_1994221
27-04-2023SMARTY Pioneer
Still not ported
Activated my SIM three days ago. My previous supplier has now discontinued my service but Smarty still hasn't ported my number. How long does this normally take.
- 27-04-2023
You would expect it to be ported across on the next business day by 5pm.
If you requested the move over the weekend, those days don't count. Monday morning request should have completed by Tuesday 5pm - you should see your ported number on your dashboard to show that it has happened.
MSF
27-04-2023SMARTY Guru
You would expect it to be ported across on the next business day by 5pm.
If you requested the move over the weekend, those days don't count. Monday morning request should have completed by Tuesday 5pm - you should see your ported number on your dashboard to show that it has happened.