Smarty is a scam

Christo_2910662 Definition of 'scam' : a dishonest plan for making money or getting an advantage, especially one that involves tricking people

So, you are suggesting that Smarty is carrying out an illegal act then? In that case, how come they have not been investigated by the police and still seem to have loads of happy customers?

Does it occur to you that, once they send the sim, it is in the hands of postal services - ending up with Royal Mail no doubt?

Have you asked Smarty to send another?

Please think carefully before making wild accusations.