Forum Discussion
Sim connectivity - 3G/4G
I have no access to my sim since last night. I understand 3G is being phased out but my phone is compatible with 4G so I don't understand why my Sim is not allowing me to use data or make calls. I ha...
Amina-24 You can check if it is compatible - see this article: https://help.smarty.co.uk/en/articles/8985136-checking-if-your-device-is-4g-volte-compatible
I have a honor magic 6 lite and it's not on the list of uncompatible phones
Hey Amina-24
I recommend contacting our customer care team for account specific support https://smarty.co.uk/contact available daily from 8am – 8pm.
