Forum Discussion
Kaley_291213
13-08-2023SMARTY Pioneer
SIM card change
Hi I changed my SIM card to smarty and requested my puk code to transfer my number, it says the transfer was successful but when I ring or text people it isn’t my usual number it’s the smarty one I g...
Kaley_291213
13-08-2023SMARTY Pioneer
I am on iPhone and I have tried to change the number manually but it just reverts back to the smarty one. Do you know how i get intouch with someone from smarty?
MSF
13-08-2023SMARTY Guru
Kaley_291213 To get in touch with someone from Smarty, you need to start a web chat with the Support Team (Blue icon at bottom right hand corner of main web page.
However, a) did you try the iMessage and FaceTime suggestion that I made?
b) you would be better off asking someone in an Apple shop or reseller to assist as they will sort it in a fraction of the time and will not require you to go through security and then explain umpteen times.