09-18-2024 05:48 PM
Purchased an add on plan for EU doesnt work
have changed the settings; all is fine - -
doesnt work. Am out of connection truly poor service
Solved! Go to Solution.
09-18-2024 05:55 PM
@Asoka In the EU, you should not need an add-on unless you want to use more than 12Gb data for EU Roaming. (See Price Guide for EU Roaming Add-on)
Your standard Smarty plan should be good for calls/texts and (as mentioned) up to 12Gb data while on an EU network.
Sometimes, you need to take the phone off automatic network setting and do a manual search and then try each available network in turn.
09-18-2024 05:55 PM
@Asoka In the EU, you should not need an add-on unless you want to use more than 12Gb data for EU Roaming. (See Price Guide for EU Roaming Add-on)
Your standard Smarty plan should be good for calls/texts and (as mentioned) up to 12Gb data while on an EU network.
Sometimes, you need to take the phone off automatic network setting and do a manual search and then try each available network in turn.
09-18-2024 06:28 PM
Cool
09-19-2024 08:52 AM
@Asoka It is a bit cool, but promises to warm up during the day here.