Forum Discussion

GaryHin_1974056's avatar
GaryHin_1974056
SMARTY Pioneer
11-05-2023

Problem renewing manually subscription abroad

I am abroad and would like to renew my subscription, only that the app shuts down every time I click the renew button. All other functions work on the qpp. I have not tried the website to renew. 

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    11-05-2023

    Hello GaryHin_1974056 . I do think that the best way would be to try the website.

    My general impression is that it is more reliable than the app for some reason.

    Don't forget that you can always set your plan to auto-renew and that would remove the issue for you.