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Krzyszt_2630876
SMARTY Pioneer
SMARTY Pioneer

Will my phone number remain the same after transferring from another network? And how can I check what my phone number is?"

6 REPLIES 6

MSF
SMARTY Guru
SMARTY Guru

@Krzyszt_2630876  When you first activate a Smarty sim, it is allocated a random number.

If you then complete the request to port in your number, you need a PAC from the old network and smarty can arrange to move your number onto your new sim.

Sometimes, you need to change the number manually in your phone.

You can log into you account dashboard and it always shows the number that is associated with your account.

07491204012

 

My name is Mohammed Shahid Ullah 

My number is 07491204012  no work my SIM please sent new SIM I want to my old number (07491204012)

 

Lutfoon my wife name her number is 07491330151 the number is ok.

@Lutfoon_2183424 For any account matters, web chat with Smarty Support Team. We are forum members - customers like you - and we cannot access your account.

PLEASE NEVER GIVE PERSONAL INFORMATION (like your phone number) ON A PUBLIC WEBSITE. YOU NEED TO HELP STOP IDENTITY THEFT.

Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter

It should do, @Krzyszt_2630876. The procedure for keeping your number is explained online at: 
https://help.smarty.co.uk/en/articles/1062823-transferring-my-number 

You can check your mobile number by looking at your SMARTY account's "Dashboard" online. 
Do this at https://smarty.co.uk/dashboard.