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PayPoint topup

SteveMcL_971032
SMARTY Pioneer
SMARTY Pioneer

If I top up at PayPoint… say £40, will it automatically be used every month for my £7 plan?

also can I use a copy of my friends barcode to top up her phone, with having to use her phone ?

1 ACCEPTED SOLUTION

MSF
SMARTY Genius
SMARTY Genius

@SteveMcL_971032 If you look at your dashboard: https://smarty.co.uk/dashboard

it will show any balance and also explains that it will be used towards any payment on your account. Usually the balance is used first; when it runs out, smarty revert to taking the money from the method that you originally allowed (credit card/PayPal etc)

As far as I can see, the PayPoint barcode is generated from within the Smarty account and then you take that phone to the retailer and the money you pay is credited to the account. I'm not sure how you can take a copy of the barcode from a friend - would a photo be good enough quality?

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6 REPLIES 6

MSF
SMARTY Genius
SMARTY Genius

@SteveMcL_971032 If you look at your dashboard: https://smarty.co.uk/dashboard

it will show any balance and also explains that it will be used towards any payment on your account. Usually the balance is used first; when it runs out, smarty revert to taking the money from the method that you originally allowed (credit card/PayPal etc)

As far as I can see, the PayPoint barcode is generated from within the Smarty account and then you take that phone to the retailer and the money you pay is credited to the account. I'm not sure how you can take a copy of the barcode from a friend - would a photo be good enough quality?

Thank you, that’s answered my question, I want to top her phone up remotely with a screen shot of her barcode

She is not local to me but I want to pay for her plan

 

@SteveMcL_971032 How about forming a group where you pay for both plans? You would also get 10% discount (that does not apply if you are on a special offer plan though)

Take a look at this article: https://help.smarty.co.uk/en/articles/3417277-what-is-a-group-plan

 

Hi, I know this post might be old however on the same topic - Say you have a group plan with multiple accounts setup, would you need to only use Paypoint to top up the owner account or would you still need to top up each individual one?

Thanks,

Why are you so evasive about the question can a screenshot of the barcode be sent to others so they can top up for you.

@KevinBu_1727867  So evasive??? People on here answer with ways to assist you.

The Support article is here: https://help.smarty.co.uk/en/articles/3793308-topping-up-your-account-balance-in-store-via-paypoint?....