Forum Discussion
RobertB_1878895
08-03-2023SMARTY Pioneer
Pac code problems
I used the pac code but smarty said there was a problem transferring my old number. I've checked with my old network provider and it is correct? Help please.
Anthony_1929657
14-03-2023SMARTY Pioneer
I have requested a STAC, it didn't mention i couldn't use my PAC to bring my number over help
MSF
15-03-2023SMARTY Guru
If you have used the STAC, then you have cancelled the old number and so it will not transfer across.
You may need to check this with Support via web chat.