Forum Discussion
RobertB_1878895
08-03-2023SMARTY Pioneer
Pac code problems
I used the pac code but smarty said there was a problem transferring my old number. I've checked with my old network provider and it is correct? Help please.
Anthony_1929657
14-03-2023SMARTY Pioneer
I have requested a STAC, it didn't mention i couldn't use my PAC to bring my number over help
Chalkychap
14-03-2023SMARTY Trendsetter
What are you trying to do Anthony_1929657?
Leave SMARTY and keep your mobile number, or join SMARTY and keep your old provider's number?
- Use a STAC to leave one provider, and join another WITHOUT keeping your mobile number.
- Use a PAC to leave one provider, then join another and KEEP your mobile number.
If you've already used a STAC, you'll need assistance from the mobile network that gave you your STAC.