Forum Discussion
RobertH_1970330
11-04-2023SMARTY Maverick
Pac code not working customer service shocking
Been with smarty for one week and will be ending contract finding it impossible to switch my old number with smarty shocking customer service just dribbling the same message repeatedly.
- 11-04-2023
Hello RobertH_1970330 . I see that you have posted this text in a different thread and a couple of us have replied there.
Jonatha_2384762
08-11-2023SMARTY Pioneer
Just got sim and had given pac code to save old number! They have sent me a new number ffs?
MSF
08-11-2023SMARTY Guru
Jonatha_2384762 When you activate a new sim, it has a random number allocated.
After activation, you then request a port-in of your old number and it should be changed on the next business day https://help.smarty.co.uk/en/articles/7172594-when-will-my-number-be-transferred