Forum Discussion
carlb07
24-01-2024SMARTY Maverick
Number ported over from Vodafone earlier today
I'm abit baffled, my number was ported over from Vodafone earlier today, so basically I was using my old phone with my Vodafone SIM in it, my new phone has my smarty SIM card in it which was activate...
MSF
25-01-2024SMARTY Guru
carlb07 Check your account dashboard to see if it shows your ported number.
Porting can take up to 5pm on the day quoted for the move.
If it does not resolve later in the day, then you may have suffered a 'split port' and will need to web chat with Support Team.
carlb07
25-01-2024SMARTY Maverick
It lookslike it sorted itself out by this morning, so all good thanks upto now, but thanks For your help regarding the matter
- Vip3r0926-01-2024SMARTY Commentator
After reading your first message again I now understand your issue was with your services not working properly after you ported your mobile number out. But I'm pleased the situation has been resolved for you.